Returns

With our permission we will accept returned goods for credit only, a restocking charge will be applicable, please see returns policy for this charge. Made to order items or goods that have been assembled cannot be returned or exchanged unless faulty. Please see returns policy for further information.

If you do need to cancel your made-to-order items for any reason, this is only possible within 24 hours of placing the order with our agreement. If a cancellation is deemed possible after 24 hours, we will charge a cancellation fee – as it is unlikely that we could re-sell made-to-order items to another customer.

The buyer shall unless otherwise stated be responsible for the cost of the return carriage of all goods returned (price provided on application) which shall be at the risk of the buyer until actual receipt of the goods to My Office Hut.

Goods must be returned in their original packaging, unused, unassembled and in a resale able condition. Credit shall not be given for goods received damaged.

Proof of return delivery will remain with the buyer. We reserve the right to charge for incomplete returns, orders placed in error or not wanted

Notification of non-delivery must be made in writing within 7 days of invoice date and for shortages or damage within 7 days of receipt of goods. Failing this no claims will therefore be accepted.

The above conditions do not affect your statutory rights when goods are faulty, or not as described.